Service
Pre Sale
Communication
Shanghai Mei Shen Industrial Co., Ltd. has more than 20 years of history. We offer a variety of wire rope specifications, including smooth wire rope, galvanized wire rope, plastic coated wire rope, compact-strand wire rope, rotary excavator wire rope, elevator wire rope, non-rotating series of Siro-Wallingdon wire rope, carbon spring wire, and other hardware rigging products. Any inquiries will be greatly appreciated.
Request Confirmation
Our sales team will be available in contact with customers to request confirmation. They will be professional on product recommendations and patients to get needy information from customers. The product catalogue will be sent and videos as well. Customers also can get more information from Facebook, Twitter, Instagram, and YouTube.
Technical Confirmation
On the basis of the information sent by the sales team, the technical team will provide support to check all the specifications and configuration as required and finally come up with the best technical solution for customers.
Product Program and Quotation
By means of the feedback given by the technical team, the sales team will make a detailed product plan and quotation for customers.
Discussion
We are sincere to hopeful to build business relationships with customers. And the discussion will be undertaken to close a deal. Customer satisfaction is our pursuit.
In Sale
Contract
Through mutual discussion on the product confirmation, price, lead time, and other terms, a consensus will be reached and comes after the contract. The contract will be signed by both parties and the cooperation comes into effect.
Production
After we receive the advanced payment, our experienced manufacturing team will spare no effort to produce excellent products that satisfy you.
Inspection
Customers will be informed of the production process. And when the product is almost ready, customers will be invited to come over to have an inspection of the product. We are at service for any reasonable advice on the modification until the product is done.
Delivery
The product will be delivered in time as required in the contract. Customers will be informed of logistics information. Needy certifications and product files will be provided at the same time.
After Sale
1. Do you support customization?
We can customize the products according to your specifications, and we can also customize the packaging according to your requirements.
2. How to guarantee the quality?
Our products are manufactured in strict accordance with national and international standards and we test each product before delivery. If you would like to see our quality certification and various test reports, please ask us.
3. Why choose us?
The choice is because of the quality and then the price, we can give you both. In addition, we can also provide professional products
Inquiry, product knowledge training (for agents), smooth delivery of goods, excellent customer solution suggestions.
4. What about the price?
We are a factory and can give you the lowest price. Please believe that the quotation we give you is professional.
If you think these steel wire rope may be beneficial for you and want to give orders, we need the following information:
1. Purpose For which rope will be used
2. Size Diameter of the rope in millimetre or inches
3. Structural number of strands,number of wire per strand and type of strand construction
4. Types of core Fiber core (FC),independent wire rope core(IWRC)/independent wire strand core(IWSC)
5. Lay Right regular lay, left regular, right lang lay, left lang lay6. Fabrication Preformed or not
7. Material Bright(Galvanized) or ungalvanized, stainless steel
8. Grade of Wire Tensile strength of wire
9. Breaking Load Minimum or calculated breaking load in tones or pounds
10. Lubrication Whether lubrication is desired or not and required lubricant
11. Length (steel wire) Length of wire rope
12. Packaging In coils wrapped with oil paper and hessian(orp.p)cloth ,or Wood wheel, ABS wheel reels.
13. Quantity By number of coils or reels by length or weight
14. The production specification GB/T8918-1996, API any recognized specification if necessary
15. Certificate requirements: Mil sheet and /or a third parts inspection if needed
16. Remark: Shipping mark and any other special requirements
FAQ
"MEI SHEN INDUSTRIAL"
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How to maintain products with problems?
All our products are supported by one-year warranty. Over one-year warranty can provide paid maintenance. Through contact us, we can submit questions online or send emails to us. Our after-sales maintenance department will contact you as soon as possible. -
What is the production time?
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Do you have a warranty on your products?
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Do you support customization?
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What are the requirements to be your agent/distributor?
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Can you come to my country to help us with the installation & adjustment?
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Do you have agents or distributors overseas?